Is CQC Working?

CQC Not WorkingWe’ve listened to the harrowing stories of our callers and heard your heartbreaking messages and we’re determined to continue in our quest to make your voices heard.

The Relatives & Residents Association has been calling on the government to make changes to the body responsible for regulating care homes for older people - The Care Quality Commission (CQC). 


                        We want to see:

        • An increase to the frequency of inspection to a minimum of two per care home per year;
        • Thorough and in-depth inspections that rigorously scrutinize for tell tale signs of good and bad care;
        • A friendly and approachable regulator which listens to and acts upon individual complaints about care.

          Follow the chronology and links below to see what we've been doing
          to achieve the changes we're calling for

8 May 2012

Chair of R&RA meets with Shadow Minister for Social Care, Liz Kendall MP, to discuss the charity's concerns with the regulator and present details of our petition calling for changes. Further meetings to take place in due course.

24 April 2012

R&RA's e-petition goes live and the charity issues a press statment following Panorama exposé

...We have lost total faith not just in the frequency of care home inspections but the manner, too, in which they are carried out. The changes we have seen to regulation in the last five years are putting older people more at risk than they’ve ever been in the last twenty five years. We’re going backwards...

Read R&RA full news release here