Relatives often need a listening ear to cope with feelings of guilt about their inability to carry on caring. Many do not know where to get help in choosing a care home or understanding the complicated rules about paying for care. Others may need support in adjusting to being in care, or complaining about the quality of care they or their relative or friend is receiving.

The R&RA Helpline is here to help you with all these problems.

We pride ourselves on taking the time to listen and give you the information and support you need to face these difficult changes and circumstances. We provide accurate, up-to-date information as well as comfort and guidance to help you with the decisions you have to face. 

If you can’t find the answer you are looking for in our Frequently Asked Questions, you can call us, email or write in on any of the following:

 

Read our Frequently Asked Questions page and Case Studies page for more information.

Feedback Form

PLEASE LET US KNOW IF WE HELPED YOU

It will help us improve our service if you tell us what you think.

Did you find us helpful and polite?

Yes No

Did we give you information/support/help that was useful?

Yes No

Would you use us again?

Yes No

Would you recommend us to a friend?

Yes No

How could we have improved our response/service to you?

Is there anything else you would like to add?