We support, inform and speak on behalf of older people in care
The R&RA's helpline offers free, expert and totally independent advice and support on a daily basis, to all in difficulties or just needing accurate information about older people and care. Our helpline advisers are real experts at helping identify the issues that matter and giving the practical ideas and reassurance to help with your concerns.
The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope.
Browse here for more details about our activities and aims as a unique specialist charity in this vitally important sector, how we are run and how to contact us.
After a quarter of a century of work for older people in care and their relatives, the R&RA is a leading and respected voice with the authority to speak out effectively for the changes still needed to improve care. Follow our News pages and Current R&RA policy issues.
R&RA's resources are independent and expert, with the input and endorsement of people living and working in care. Free factsheets and guides to download, plus a variety of materials available to buy .
Keys to Care: R&RA''s invaluable resources family for all carers.
Jargon-free, handy and practical.
We could not exist without our members and donors. Sadly good quality care for all our older people is still far too low a priority so please consider joining or contributing to ensure R&RA's much needed work continues.
It will help us improve our service if you tell us what you think.
Did you find us helpful and polite?
Did we give you information/support/help that was useful?
Would you recommend us to a friend?
How could we have improved our response/service to you?
Is there anything else you would like to add?
Finally how did you hear about the R&RA? (just in a word or two - this does help us)
Thank you for your feedback
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New R&RA factsheet
Everyone involved in care needs to be aware of a resident's rights and see they are respected.
Our latest factsheet covers what you need to know.
If you approve of what we do or have been helped by the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!
We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.