Relatives & Residents Association

We support, inform and speak on behalf of older people in care



imageThe Keynotes series expands each topic covered by the Keys to Care, providing a more in-depth treatment for individual or group study and discussion. All 12 Keynotes are available for free download – just click on the title you want in the list to Read and Download. Find here the relevant regulation, research findings, examples of good practice and ideas to provoke discussion.

How do you use the Keynotes?

As a trigger to staff discussion, with Keys to Care as an introduction to further training, or as your personal aide memoire? Please tell us as we’d love to hear from you.

We always appreciate feedback to improve the usefulness of our training and practice aids. Please email, or get in touch with any comments or suggestions, specially if based on actual experience of their use.

If you find our free resources useful please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.

Read and download:

The Care Plan
Care at Night
Continence Care
Daily Life
Eating & Drinking
End of Life Care
Family & Friends
Listening & Talking
Mouth & Teeth Care
Privacy & Choice

(Each Keynote is a 2-page PDF document and should open when you click on its title. To download, use the save command in your browser.)