Relatives & Residents Association

We support, inform and speak on behalf of older people in care


Become a Member

Membership of the R&RA is a great way to help us to do more to ensure that the voice of older people in care homes is heard.

Members are our eyes and ears, and are often closest to the people we want to help.

Relatives and friends who share their experiences with us help us to reflect the day-to-day realities of coping with the care system in the advice we give to others and the issues we investigate or pursue.

Remember, if you pay tax, the Gift Aid scheme can add 25% to every £ you give us, at no cost to you – please be sure to complete the declaration.

Membership entitles you to:

  • Reduced conference fees
  • Reduced prices on publications
  • The knowledge you are playing a vital part in a really good cause


Individual membership costs £24 per annum.

(Corporate membership costs £100 per annum: see separate page for more details.)

To join please print our membership form and then send it with your cheque to:

The Relatives & Residents Association
1 The Ivories
6-18 Northampton Street
London N1 2HY

Or if you prefer to pay electronically, you can scan and send the completed form by email to us at and use one of the payment methods below.


If you use internet banking it is now easy to make a direct payment using the “bill payment” facility on your bank’s secure website.  Just enter the Association’s bank account number and sort code details as shown below, giving your own name (and membership number if you can) as the payment reference.

Account Name: The Relatives & Residents Association
Bank Branch: Co-operative Bank plc, PO Box 250, Skelmersdale WN8 6WT
Bank sort code 08-92-99:  Account number 65123605

Or by using a standing order, you can choose to give us an amount to be deducted from your bank account at whatever interval you choose.

To set up a standing order, please print this form and return it to our office:

The Relatives & Residents Association
1 The Ivories
6-18 Northampton Street
London N1 2HY


Alternatively, you can click here to pay your membership fee online via the Charity Choice website. Be sure to fill in the message box with the word ‘Membership’

Or you can subscribe at once online and pay by card here – press one of the buttons below for the secure link to enter your details. (We use the paypal system – it accepts all main cards.)

Single year membership £24 – please also email name and address details and gift aid declaration to so we can link to your payment

Add a donation? Many kind people do – use arrow to select

Member Subscription £24 pa – renewable for greater convenience (involves paypal account)


020 7359 8136

Open 9.30-4.30 Mon-Fri

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

Read More

View Case Studies


View all news

Your Rights in a Care Home

New R&RA factsheet


Everyone involved in care needs to be aware of a resident's rights and see they are respected.


Our latest factsheet covers what you need to know.

Read More and Download Free

A vital cause

If you approve of what we do or have been helped by the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.