Relatives & Residents Association

We support, inform and speak on behalf of older people in care

Menu

The Appointed Day

5 July 2018 – Today is the 70th anniversary of the “Appointed Day” when the National Health Service Act 1946 and the National Health Service (Scotland) Act 1947 were brought into force on 5 July 1948. Creating the free universal National Health Service amid austerity and the aftermath of the second world war was an […] Read More...

STOP THE PRESS!!

22 June 2018:  The ‘postponement’ of the Green Paper is a further blow to the Adult Social Care sector. There is a mixture of depression and anger in the reaction so far. Optimists surmise that things can only get better… Pessimists point out that a mere four weeks before its planned publication, there appears to […] Read More...

Now you see it – now you don’t – loads of new NHS money?

19 June 2018: The recent announcement heralding a brave new world for the NHS was sadly short-lived. Almost before the IFS (Institute of Fiscal Studies) could rubbish its rash promise of a Brexit dividend, it was deemed ‘tosh’ by Tory MP and Chair of the Health Select Committee, Sarah Wollaston. Others weren’t slow in joining […] Read More...

No rescue in sight for ”Cinderella service”

give the care workforce the attention it requires, so that the sector has the right people to provide consistently safe and high-quality care.   15 March 2018: The Chancellor’s statement continued to ignore the plight of older people needing care. This is despite the growing mountain of evidence from the National Audit Office (NAO), among many […] Read More...

R&RA Calls For Mandatory Training For Social Care Workers

For immediate release Wednesday 28 February It is time for the Government to start valuing the role of care workers and those they work for by introducing a mandatory, national training programme   The Relatives and Residents Association (R&RA) is calling for mandatory training for social care workers within the evidence it has given to […] Read More...

“Social care cannot continue as a Cinderella service”

This is the forthright and unequivocal statement from the head of the National Audit Office (NAO) on the newly published report* The adult social care workforce in England.  Amyas Morse went on to emphasise that: without a valued and rewarded workforce, adult social care cannot fulfil its crucial role of supporting elderly and vulnerable people in […] Read More...

Fire safety in care homes – still questions to answer

6 February 2018: Last weekend, an elderly care home resident died as a result of a fire in a Hertfordshire care home and six others were in hospital.  After the Grenfell Tower tragedy last year, we asked why no further action had been taken in England following the recommendations made after the 14 deaths caused […] Read More...

CMA confirms R&RA’s concerns about complaints

1 December 2017: The R&RA has long expressed concern and frustration about the inadequacy of the regulator’s approach to complaints about care.  The clear imbalance of power and the fear expressed by so many in raising a complaint or even mentioning a concern over a resident’s care is continually reported to our Helpline. We are delighted […] Read More...

Helpline

020 7359 8136

Open 9.30-4.30 Mon-Fri

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

Read More

View Case Studies

R&RA twitter feed

Subscribe to our e-Bulletin

* indicates required