Relatives & Residents Association

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The consumer watchdog shows its teeth

The Competition & Markets Authority (CMA) means business. Care UK – a major care and health provider – will face legal action unless it refunds the “administration” fees it was charging to 1,600 residents¹. These compulsory fees were sometimes as much as £3000. The CMA makes it clear that it is not OK to advertise […] Read More...

Budget cuts are cutting more than money.

They isolate people and devastate families.   6 December 2018 – Much has been written about budget cuts over the last year, including this week, the BBC’s impressive graphs and charts showing council budgets cuts and spending only too clearly.  Again, earlier this year, the Institute for Fiscal Studies  highlighted the deep cuts in social […] Read More...

Let’s stop choking in care homes

5 December 2018 – Judy Downey, Chair of the Relatives & Residents Association (R&RA) was on the You & Yours programme (Radio 4) on Monday, discussing a distressing death due to choking.  Tony, one of our Helpline clients, described how he had discovered his mother being fed with a spoon instead of the syringe that had been prescribed for her and which was specified in her […] Read More...

Care homes – profiting from poor care?

26 November 2018: This week the Guardian has run a series of stories that show the current unacceptable state of the care home sector.   An analysis of data from the Office for National Statistics shows that in the last five years, malnutrition, lack of hydration and bedsores have been referred to in the death certificates of over 1400 care home […] Read More...

Now the Human Rights Committee attacks Bill proposals

2 November 2018 – The government’s troubled Mental Capacity (Amendment) Bill continues to attract criticism for failing those it is meant to protect. Judy Downey: ‘the Bill does not meet the requirements of the European Convention on Human Rights.’ Committee Chair Harriet Harman MP said:“The human rights of vulnerable people who lack mental capacity must […] Read More...

Cold comfort for older people needing care

31 October 2018 – £650 million for social care sounds good but compared with the massive £7 billion of cuts to social care funding since 2010, it is a paltry amount. Government funding of councils will still reduce by 77% from 2015/16 to 2019/20 – going from nearly £10 billion to £2 billion.*  This will […] Read More...

Mental capacity reforms are not fit for purpose

10 October 2018 – R&RA have teamed up with leading social care interest groups to warn the government that its mental capacity reforms are not fit for purpose. It requires them (care home managers) to be judge and jury about decisions in which they themselves could be involved Judy Downey, Chair of the Relatives and Residents Association […] Read More...

Privatizing liberty?

5 October 2018: The R&RA is alarmed at the proposals by the Department of Health and Social Care to remove some basic safeguards and radically change the independent element when care home residents lack mental capacity. The Mental Capacity (Amendment) Bill* now going through Parliament leaves those residents with restricted mental capacity more open to abuse. These vulnerable residents now form an increasingly high […] Read More...

Towards a valued workforce in care and health

The long hot summer of 2018 has bought temperatures across the country that look set to be record breaking while social media has been used to remind us that in the UK we are rarely happy with the weather! And, as the parliamentary recess starts and MPs go on holiday, the new Secretary of State […] Read More...

A response to cameras in homes – again!

25 July 2018: We in the Relatives & Residents Association (the R&RA) completely understand why so many people call for CCTV, like Dominic Grieve, it is a normal gut reaction to stories of terrible abuse. But making CCTV mandatory in communal areas will not stop the abuse or neglect that predominantly happens in a resident’s […] Read More...

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Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

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