Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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Helpline
- - The R&RA's helpline offers free, expert and totally independent advice and support on a daily basis, to all in difficulties or just needing accurate information about older people and care. Our helpline advisers are real experts at helping identify the issues that matter and giving the practical ideas and reassurance to help with your concerns.
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About us
- - The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope. Browse here for more details about our activities and aims as a unique specialist charity in this vitally important sector, how we are run and how to contact us.
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News & Policy
- - After a quarter of a century of work for older people in care and their relatives, the R&RA is a leading and respected voice with the authority to speak out effectively for the changes still needed to improve care. Follow our News pages and Current R&RA policy issues.
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Resources
- - R&RA's resources are independent and expert, with the input and endorsement of people living and working in care. Free factsheets and guides to download, plus a variety of materials available to buy .
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Keys to Care
- - Keys to Care: R&RA''s invaluable resources family for all carers.
    Jargon-free, handy and practical.
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Support Us
- - We could not exist without our members and donors. Sadly good quality care for all our older people is still far too low a priority so please consider joining or contributing to ensure R&RA's much needed work continues.
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Care Briefings

Funded by Comic Relief and developed in partnership with Action on Elder Abuse (AEA), two sets of Care Briefings were published in 2008. Their success led to R&RA’s Keys to Care and Keynotes. All share the central message that there are many relatively simple aspects of care that can make all the difference to the daily lives of older people.

Also republished here in response to requests is the R&RA’s briefing guide on Setting up a Relatives’ Group, originally produced in 2008 and still full of practical good sense for care homes and relatives alike:

Setting up a Relatives Group

More downloadable factsheets on:

Need to Know
Health and Wellbeing
Keynotes series , extending the Keys to Care