For immediate release
Wednesday 28 February
It is time for the Government to start valuing the role of care workers and those they work for by introducing a mandatory, national training programme
The Relatives and Residents Association (R&RA) is calling for mandatory training for social care workers within the evidence it has given to the Public Accounts Committee (PAC) at today’s Adult Social Care Workforce Inquiry.
R&RA Chair Judy Downey believes mandatory training for care workers is the only solution that recognises the complexity of the care workforce’s role in supporting people with multiple and often complex illnesses and disabilities.
it is the consumers of care and their family and friends who support them, who bear the brunt of the inadequacies of a sector
She says, “It is time for the Government to start valuing the role of care workers and those they work for by introducing a mandatory, national training programme. Care work is hard work with huge responsibility, often with little support, needing a properly trained and supported workforce.”
Downey says it is the consumers of care and their family and friends who support them, who bear the brunt of the inadequacies of a sector which relies on a largely untrained workforce. Care workers and providers are also victims of a system that is becoming beyond their control.
While nurseries, schools and hospitals all require the comprehensive training of their employees, more than half of care workers currently have no standardised qualifications.
Downey says, “While many care workers receive on the job training, it is unregulated and, as a consequence, often not accepted by other care providers. This would not be acceptable in schools and nurseries and should not be acceptable within the adult social care sector, where so many vulnerable people are being looked after by unqualified workers.”
She goes on to say: “Every day the R&RA Helpline (Tel: 020 7359 8136/9.30 – 4.30 Mon – Fri) hears from frustrated and distressed relatives struggling to get good care for the people they care for. We hear about staff without knowledge of care plans, agency staff left in charge of people they don’t know, and vulnerable individuals with dementia affected by medication and diet errors, and often unable to complain, to name a few. This would be unacceptable in other sectors and it should be unacceptable with in the care sector.”
Read our submission to PAC here
Read the NAO report here