Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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About us
- - The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope. Browse here for more details about our activities and aims as a unique specialist charity in this vitally important sector, how we are run and how to contact us.
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News & Policy
- - After a quarter of a century of work for older people in care and their relatives, the R&RA is a leading and respected voice with the authority to speak out effectively for the changes still needed to improve care. Follow our News pages and Current R&RA policy issues.
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Resources
- - R&RA's resources are independent and expert, with the input and endorsement of people living and working in care. Free factsheets and guides to download, plus a variety of materials available to buy .
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Keys to Care
- - Keys to Care: R&RA''s invaluable resources family for all carers.
    Jargon-free, handy and practical.
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Support Us
- - We could not exist without our members and donors. Sadly good quality care for all our older people is still far too low a priority so please consider joining or contributing to ensure R&RA's much needed work continues.
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Visiting and the law

The Relatives and Residents Association has published a guide for care homes on Visiting and the Law. It provides an overview of the legal duties on care providers relevant to visiting, including the Care Act, Mental Capacity Act and Human Rights Act. Aiming to be practical, accessible and user-friendly, the guide also contains worked examples and pointer questions.

The guide is available here*

The guide is not legal advice, but we hope it will help care homes to explore their visiting policies and practice, to help respect and protect the rights of residents.

*To open on a mobile device, you may have to hold down the link and click ‘download’. If you have problems, copy and paste this link into your browser:

http://www.relres.org/wp-content/uploads/Visiting-and-the-law-April-2022.pdf

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