Relatives & Residents Association

We support, inform and speak on behalf of older people in care


Welcome to the R&RA

The Relatives & Residents Association is the national charity for older people needing care and the relatives and friends who help them cope.


NEW: Evening Surgery for advice and support on any issue affecting older people needing care. Thursdays 6-8pm.


Join our campaign to End Isolation In Care, calling for residents to be safely reunited with their relatives/friends


Visiting and the Law: A guide for care homes during COVID-19 




Coronavirus Hub


This hub brings together useful information about coping with coronavirus for older people and their relatives and friends.

As a result of coronavirus, calls to the R&RA Helpline have increased but our income has dropped. Please consider donating to us at this challenging time.



Our Helpline

We take the time to listen

Our helpline advisers are experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed. If you call and can’t get through, please leave a message and we will call you back. Alternatively, why not email us or see if one of our experts are available right now via this website’s ‘Live Chat’ facility.


0207 359 8136 (Monday to Friday 9.30am-1pm, and Thursdays 6-8pm)

Contact the Helpline

View Case Studies

Keys to Care

Keys to Care

   Simple, expertly written good sense in a handy attractive format"

The R&RA's acclaimed practice guides for busy carers

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R&RA twitter feed


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A vital cause

If you approve of what we do or have been helped by the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.