Relatives & Residents Association

We support, inform and speak on behalf of older people in care


Contact us

The Relatives & Residents Association

Tel: 020 7359 8148


(Add us as a safe contact or check your spam/junk email folder for responses to enquiries)

Helpline: 020 7359 8136 (Monday – Friday 9:30am – 1:00pm) or

Or use our Online contact form for information or help on any care issue at any time.

Media enquiries: please call the office on 020 7359 8148 or, out of hours, on 07385 290 059

Bank account details: If you have a payment to make to us via internet banking, please call or email for the Association’s bank account number, sort code and the payment reference details you need to enter (this needs to be done accurately for the payment to reach us, so please be careful!)



If you have been helped by the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!


We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.

Make a Donation


020 7359 8136

Open 9.30am-1pm Mon-Fri and Thursdays 6-8pm

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

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