Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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COVID-19 – IMPORTANT NOTICE:

Please do not contact us by post until further notice.  Following government guidance, staff are working from home, which means we have limited access to our post.  We apologise for the inconvenience this may cause.

The Relatives & Residents Association

Tel: 020 7359 8148

Email: info@relres.org

(Add us as a safe contact or check your spam/junk email folder for responses to enquiries)

Helpline: 020 7359 8136 (Monday – Friday 9:30am – 1:00pm)

Or use our Online contact form for information or help on any care issue at any time.

Bank account details for direct payments:

If you have a direct payment to make us via internet banking please write, ring or email us for the Association’s bank account number, sort code and payment reference details you need to enter (this needs to be done accurately for the payment to reach us so please be careful!)

Media enquiries: please call the office on 020 7359 8148 or, out of hours, on 07385 290 059.

 

If you have been helped by the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!

 

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.

Helpline

020 7359 8136

Open 9.30am-1pm Mon-Fri

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

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