Relatives & Residents Association

We support, inform and speak on behalf of older people in care


What We Do

The R&RA is active in offering help and support to everyone concerned with care for older people, campaigning to improve standards, giving those who need care, their relatives and carers better access to the information they need, and carrying out research and other projects in this vital but still woefully under-resourced field.


The R&RA’s highly praised telephone helpline offers information, comfort and support to callers on care issues affecting older people. People who find themselves having to deal with such things for the first time, perhaps arranging to help their loved ones move into residential care or raising concerns about the care they are already receiving, can often find the realities of the present-day “system” a shock: (read more….)


After a quarter of a century of working to support older people and their relatives who are in or need care, the R&RA is a leading and respected voice in this field. Our in-depth knowledge, with the many more years of professional experience in care and regulation (read more….)


The R&RA has always believed the best way of empowering care home users and their relatives to decide what is best for them, and cope with any issues that arise, is for there to be a readily accessible source of the information they need. Our expertly written plain-language guides on many care topics complement the one-to-one advice available on the helpline and can be viewed, ordered or downloaded on this site. (read more….)


To achieve our aims the R&RA seeks to work with as wide a range of people and organisations as possible. We work positively with care providers, research institutions and others whenever our influence and input can improve understanding and encourage the sector to attain the best standards so both recipients and providers of care benefit. (read more….)



If you approve of what we do and are able to contribute to the funding of the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!


We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.

Keys to Care

Keys to Care

   Simple, expertly written good sense in a handy attractive format"

The R&RA's acclaimed practice guides for busy carers

Read More


View all news

Subscribe to our e-Bulletin

* indicates required