Relatives & Residents Association

We support, inform and speak on behalf of older people in care


Who We Are

We are the national charity for older people needing care and the relatives and friends who help them cope.

Our vision

For better quality of life of older people needing care

Our mission

The Relatives & Residents Association champions the rights of older people needing care in England. We provide information, advice and support to empower older people and their families/friends, and use their unique perspective to raise awareness and to influence policy and practice.

Our values

Independent: we are dependable, we are trusted, we are knowledgeable

Compassionate: we listen, we care, we empathise

Supportive: we inform, we advise, we empower

Inclusive: we are open, we are accessible, we give voice

Versatile: we are resourceful, we are adaptable, we are responsive

We are often told by people who come to us how difficult it is to find any real help or knowledgeable advice.

So far as we know the R&RA is the only charity currently providing an independent, expert service of the kind we offer – ever more vital in a time when the future of adult social care is anything but settled and secure.

You can help. If you are interested in being a member of the R&RA or supporting its work in other ways such as volunteering or giving, please get in touch and we will always be delighted to hear from you.

What We Do . How We Started

How we are run . Who’s Who in the R&RA

Membership . Volunteering . Contact us

If you approve of what we stand for and are able to contribute to the funding of the R&RA please consider making a donation or becoming an R&RA member to help us continue this vital work. Thank you!

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.

Make a Donation


020 7359 8136

Open 9.30am-1pm Mon-Fri and Thursdays 6-8pm

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

Read More

View Case Studies


View all news