Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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COVID-19 public inquiry finally underway

29 June 2022: The Relatives & Residents Association has welcomed the public inquiry into the COVID-19 pandemic finally getting underway. The Prime Minister has accepted revisions to the Terms of Reference, paving the way for the inquiry to get started.   In April R&RA and John’s Campaign submitted a joint response to the consultation on […] Read More...

COVID-19 public inquiry must focus on people

6 April 2022: People, not institutions, must be at the heart of the public inquiry into the UK’s response to the COVID-19 pandemic. The Relatives & Residents Association urged the Chair of the inquiry to make changes to the terms of reference to ensure the failures to protect the rights of older people needing care […] Read More...

The ‘Rights Removal Bill’

24 June 2022:   On Wednesday the Government published the Bill of Rights Bill. A new law that would repeal and replace the Human Rights Act. Despite its name, this is no ordinary ‘bill of rights’. Rather it is an exercise in weakening rights protections, moving power away from people, and making it harder for […] Read More...

Joining voices to protect rights

The Relatives & Residents Association has co-signed a letter calling on the Government to provide pre-legislative scrutiny of the proposed Bill of Rights. The letter to the Justice Secretary, signed by over 150 groups, warned that the proposal to repeal and replace the Human Rights Act is a major constitutional step requiring careful and robust consideration. […] Read More...

Protect, don’t weaken, human rights

8 March 2022: The Relatives & Residents Association has responded to the consultation on Human Rights Act reform, expressing our concern that the Government has thought it necessary to consult on the future of this law. The timing is incredibly troubling, taking place during a global pandemic which has seen the rights of older people […] Read More...

Unfair cap on care costs

31 March 2022: The Relatives & Residents Association responded to the Government consultation on ‘adult social care charging reform’, welcoming the recognition that the current system for funding care and support is unfair and unsustainable. However, we expressed our concern that the proposed cap on care costs falls far short of a new system which […] Read More...

MPs join our call for new right to Care Supporter

A cross-party coalition of MPs has joined our call for a new legal right to ensure people can maintain contact with their family across health and care settings. Over 60 MPs have signed a joint letter to the Secretary of State for Health and Social Care, in response to the severe, detrimental impact isolation from family […] Read More...

Letter to CQC about unacceptable guidance

23 May 2022: The Relatives & Residents Association has written to the Care Quality Commission to express profound concern about their guidance on managing infection in care homes. This unacceptable guidance encourages care providers to restrict the rights of older people.   The letter is the latest in an exchange with the CQC during the […] Read More...

Ask your MP to support right to ‘care supporter’

26 April 2022: R&RA is calling for a new legal right to maintain contact with relatives/friends across health and care settings. We need your help to make this a reality!   Following our event in Parliament on 9 March calling for a legal right to a ‘care supporter’, a cross-party group of MPs are working […] Read More...

FAQs: visiting care homes during outbreaks of COVID-19

Updated 14 April 2022:   Below are some frequently asked questions about visiting and outbreaks in care settings, based on what we hear via the R&RA Helpline. The questions are framed from a resident’s perspective and the answers are aimed to support care providers to facilitate the role, as well as to help residents and […] Read More...

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020 7359 8136

Open 9.30am-1pm Mon-Fri and Thursdays 6-8pm

We take the time to listen

Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

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