Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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Helping families keep in touch during COVID-19

     As the country comes together to try and prevent the spread of COVID-19, steps are being taken to protect those most at risk, including older people in care. This includes restricting visits to care homes which can have an impact on residents and families, particularly where people are affected by dementia. Finding other […] Read More...

Urgent need for proper Coronavirus resourcing

R&RA’s Chair, Judy Downey, has called for urgent measures to ensure the social care system is properly equipped to tackle Coronavirus. Speaking to Care Home Professional, Judy said: “If the NHS is to do its job effectively for those in need of intensive care, ensuring that adult social care is properly resourced to support people […] Read More...

Third party top-ups: where we are

Last week the Local Government and Social Care Ombudsman once again had to remind councils of their duties under the Care Act in regards to third party top-ups. This is despite having guidance on this subject that stretches back to the 1990s and Ombudsman recommendation after recommendation to councils up and down the country. A […] Read More...

New Government should urgently address social care crisis

19 December 2019: R&RA welcomes the pledge in today’s Queen’s Speech to ensure the social care system provides people with the dignity and security they deserve. We have long called for reform to ensure social care is of high quality and adequately funded. We know from our work supporting older people and their relatives that […] Read More...

Yet another shocking survey

2nd December 2019: Last week, more than 90% of adult care directors expressed their despair at the current funding situation, according to The Association of Directors of Adult Social Services’ (ADASS) autumn survey*.  This revealed an additional £699 million of savings were planned for this year. Directors are now saying that they: “lacked confidence about meeting […] Read More...

Billions needed to make care decent

18 November 2019:  As election fever intensifies, it seems debate about social care is being sidestepped. Whilst the NHS has taken centre stage in election rhetoric so far, we’ve heard little about how to tackle the crisis in social care. Two reports last week shone a spotlight on the scale of problem facing local authorities […] Read More...

Poor care damages lives

15 October 2019: Today’s publication by the Care Quality Commission on the State of Care shows that the UK care sector remains at tipping point. Issues around workforce, including a lack of qualified staff, and funding “continue to contribute to the fragility of the sector”. …the power of good care to change people’s lives for the […] Read More...

R&RA response to Queens Speech

Reform should ensure care services are adequately funded, but also focus on the quality of the care 14 October 2019: The Relatives and Residents Association welcomes the proposal in today’s Queen’s Speech to “reform adult social care in England to ensure dignity in old age”. We have long been calling for reform to services for […] Read More...

PROMISES PROMISES

25 July 2019: Boris Johnson has said that no-one should be evicted from their family home to pay for the cost of care. The Government urgently needs to invest in training to improve its status, recruitment and retention and not simply hope for the best. We know that It’s not just about money.  Without a […] Read More...

‘STOP FAFFING AROUND!’

4th July 2019: in the words of Lord Forsyth, chair of the Lords Economic Affairs Committee report, as quoted in today’s Guardian. The report “Social care funding: time to end a national scandal,”  is published today. Without training and investing in the workforce, better funding for  providers is just part of the answer The Committee […] Read More...

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Our Helpline advisers are real experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed.

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