Relatives & Residents Association

We support, inform and speak on behalf of older people in care

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Helpline
- - The R&RA's helpline offers free, expert and totally independent advice and support on a daily basis, to all in difficulties or just needing accurate information about older people and care. Our helpline advisers are real experts at helping identify the issues that matter and giving the practical ideas and reassurance to help with your concerns.
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About us
- - The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope. Browse here for more details about our activities and aims as a unique specialist charity in this vitally important sector, how we are run and how to contact us.
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News & Policy
- - After a quarter of a century of work for older people in care and their relatives, the R&RA is a leading and respected voice with the authority to speak out effectively for the changes still needed to improve care. Follow our News pages and Current R&RA policy issues.
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Resources
- - R&RA's resources are independent and expert, with the input and endorsement of people living and working in care. Free factsheets and guides to download, plus a variety of materials available to buy .
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Keys to Care
- - Keys to Care: R&RA''s invaluable resources family for all carers.
    Jargon-free, handy and practical.
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Support Us
- - We could not exist without our members and donors. Sadly good quality care for all our older people is still far too low a priority so please consider joining or contributing to ensure R&RA's much needed work continues.
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Products and Resources

Our Keys to Care resource packs, factsheets and library give independent, expert information, produced with the input and endorsement of people living and working in care.

Jargon-free and practical, they are designed for care staff and everyone who wants to give the best support to an elderly person close to them.

Keys to Care resources

This range has something of real value for all concerned with the care of older people. Simple yet expert advice and prompts to help carers on the job.Explore the range:

Factsheets and booklets

Find PDFs free to download with advice and current information.

Library of publications to order

Browse and order our publications

If you find our resources useful please consider making a donation or becoming an R&RA member to help us continue to provide and update them. Thank you!

We have no endowments or guaranteed funding so rely on the loyalty of our members and the support of our generous donors to continue our work.