Relatives & Residents Association

We support, inform and speak on behalf of older people in care


Visits out: progress

1 May 2021:

The Relatives & Residents Association (R&RA) welcomes the Government’s announcement that residents will no longer have to isolate for 14 days following visits out of their care home which take place outdoors. We are pleased the Government has listened to our calls, and those of families, to end the two week quarantine.


R&RA has also been supporting the legal challenge against the Government guidance on visits out, taken by John’s Campaign. The blanket isolation period was arbitrary, unfair and breached resident’s rights under the Human Rights Act.


Director, Helen Wildbore, said:

“Older people in care will be glad to see the back of this unfair, arbitrary policy which left them behind in continued isolation whilst the rest of the country was free to get out and reconnect. We know from our helpline the damage quarantine is causing older people in care including increased depression, distress, and confusion for those with dementia. Residents will welcome the chance to enjoy the spring with their families.

We look forward to seeing the detail when the guidance is updated as there are still unanswered questions. Such as why older people need to be escorted on trips out. And what about medical appointments? The prospect of quarantine has prevented many older people from getting access to healthcare, which the Government must urgently address.”


R&RA has been campaigning to get the isolation period lifted, and called on the Government to amend their guidance to make it clear that medical appointments should be exempt. We shall update further once the new guidance is published.

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