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The Relatives & Residents Association exists for older people needing, or living in, residential care and the families and friends left behind at home.
WHAT WE DO

We are here to support and inform residents, families and friends to find out all they need to know about residential care and to help them if things go wrong. Additionally, we speak out on behalf of a sector who cannot always speak out for themselves.
our helpline

We offer information, comfort and support via a daily helpline. We take the time to listen and give whatever support is needed.
influencing policy & practice

We take note of your concerns and relay them to the people who can make changes. We send out potent messages and push for improvements for the benefit of vulnerable older people in care.

LATEST NEWS

9 May 2012

Care Homes for Older People Should be Places of Safety
Sign our petition calling for better regulation of care homes

On Monday 23 April 2012 BBC's Panorama showed a shocking exposé of one woman's experience in a care home for older people.

8 May 2012

R&RA petition gets support from national bodies

Three of the UK's leading organisations have pledged their support for R&RA's petition

IS CQC WORKING?

Time running out for older people at risk in care

The Relatives & Residents Association is calling on the government to make urgent changes to the Care Quality Commission – the body responsible for regulating care homes for older people. We want to see a complete change in he way this organisation works and protects older people in care homes.
TELL US ABOUT YOUR CARE HOME

We are working with the Care Quality Commission (CQC) to help relatives' voices to be heard. We are looking at how calls to our helpline can inform CQC and help them protect residents. During the pilot, anyone contacting us who is worried about quality of care will have their information passed immediately to CQC. In turn, CQC will update us with any action they take.

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